GoLiveDoc Review

Why We Like Them

GoLiveDoc is a telehealth app that connects users to doctors; licensed medical professionals can diagnose symptoms in real-time through the app or via phone call. Doctors can even prescribe some medications online and send prescriptions directly to the patient’s pharmacy. Basically, it’s hassle-free health care at its best. 

Sheridan, WY/Chennai, India | Founded 2015
Does Not Accept Insurance
Does Not Accept HSA/FSA

Products & services

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Treatment for 130 Conditions

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More about GoLiveDoc

Table of Contents

    GoLiveDoc Company Overview 

    This telehealth company is fairly new to the scene, specializing in helping U.S. residents get better access to medical care. GoLiveDoc is user friendly, can be accessed through the internet or phone service, and costs a low monthly fee. Doctors are available at any time — day or night — and are all board-certified and licensed in the user’s state of residence.  


    Is GoLiveDoc Right For You? 

    GoLiveDoc doctors diagnose and treat a variety of symptoms. It replaces the need to head to your primary care physician (PCP) when you’re experiencing unusual pain, flu-like symptoms, and other easy-to-treat illnesses.

    GoLiveDoc is ideal for anyone who:

    • Wants diagnosis and/or treatment for non-emergency medical conditions without leaving the house
    • Has pre-existing conditions that aren’t covered under health insurance
    • Needs health care for one-to-eight family members (including the primary member)
    • Doesn’t want to commute all the way to a doctor’s office
    • Wants to rule out life-threatening symptoms on the spot
    • Doesn’t want the fear of misdiagnosis by searching for symptoms on Google
    • Has recurring medical issues that are easy to treat (such as allergies)

    Is GoLiveDoc Credible?

    GoLiveDoc is a network of real doctors, including state-licensed family practitioners, PCPs, internists, and pediatricians. All members are connected to doctors that are licensed in the member’s state. 

    Members can also be referred to a specialist through the app. 

    GoLiveDoc is HIPAA-compliant and takes member privacy very seriously. All records are secured in each member’s account, and only the member may ask for records to be transferred or viewed by a third party. 


    Healthcare Conditions Treated by GoLiveDoc  

    GoLiveDoc treats a long list of medical conditions. Just some of the ailments this telehealth platform’s doctors treat include:

    • Allergies
    • Back pain
    • Bladder infection
    • Cold symptoms
    • Cough
    • Diarrhea
    • Ear pain
    • Flu
    • Headache
    • Insect bites
    • Nausea
    • Pink eye
    • Rash
    • Respiratory problems
    • Sinus infections
    • Sore throat
    • Stomach viruses
    • Vomiting

    How GoLiveDoc Works

    You don’t need to be a technical genius to use GoLiveDoc’s user-friendly app. In fact, it takes only three steps to chat with a live physician:

    1. Sign up for an account
      Enter a few details of basic information (name, location, health conditions, pre-existing conditions, symptoms, etc.).
    2. Connect to a doctor
      Log in to the member portal to describe your symptoms in greater detail.

    3. Chat with a doctor
      Chat with your board-licensed doctor through the online portal or via phone conversation for your consultation. Your doctor will ask you about your symptoms and prescribe a treatment plan (including prescriptions if necessary; all prescriptions will be sent to your pharmacy or filled online).

    That’s it! 

    Download the GoLiveDoc app on your iPhone or Android. Or, call the platform’s toll-free phone number to get started.

    Doctors are available 24-hours a day, seven days a week for consultations.


    GoLiveDoc Does NOT treat Some Conditions 

    While GoLiveDoc is a great resource for many patients, this platform doesn’t treat everything. Let’s face it: sometimes there’s just no substitution for in-person care. GoLiveDoc doesn’t treat any emergency medical issues. If you are experiencing a medical emergency, call 911, or go to the emergency room right away. 

    This platform also doesn’t replace a PCP; if you need an annual physical or check-up, we recommend checking out K Health

    Just some of the other medical conditions that this online telehealth platform doesn’t treat include:

    • Emergency medical issues
    • Broken bones
    • Birth control
    • Erectile dysfunction*
    • Genital herpes*
    • Hair loss*
    • Hot flashes*
    • Premature ejaculation*
    • Smoking cessation*
    • STD testing*

    * If you are experiencing erectile dysfunction, genital herpes, hair loss, hot flashes, premature ejaculation, or need STD testing or help to quit smoking, we recommend heading over to Roman Health (for men) or Rory Health (for women). 

    GoLiveDoc also doesn’t prescribe stimulants, narcotics, sedatives, or controlled substances (all of which require in-person examinations due to the potential for abuse or adverse side effects). The medications the doctors on this platform can’t prescribe include: 

    GoLiveDoc also doesn’t guarantee prescription medications (especially if your doctor doesn’t agree with your request for a prescription or feels you might abuse a substance). Doctors always have the final say when it comes to treatment options and send prescriptions directly to your pharmacy — not to your home or office. 


    Pricing: How Much Does GoLiveDoc Cost? 

    GoLiveDoc’s pricing is super streamlined and simple. Users pay the platform a monthly service fee to get access to licensed doctors in their state. 

    Single Member: $59.95 a month

    • Includes one (primary) member
    • 24/7 unlimited medical consultations
    • Behavioral health counseling
    • No consultation or activation fees

    Single and Spouse: $79.95 a month

    • Includes the primary member plus a spouse
    • 24/7 unlimited medical consultations
    • Behavioral health counseling
    • No consultation or activation fees

    Family Plan: $119.95 a month

    • Includes the primary member plus seven dependents
    • 24/7 unlimited medical consultations
    • Behavioral health counseling
    • No consultation or activation fees

    Members pay all fees upfront by credit card.


    What Do We Think About GoLiveDoc?

    While there are plenty of online doctors available these days, not many cater to patients who want on-the-spot care (or who only have access to a landline instead of the internet). 

    GoLiveDoc’s plans are much more cost-effective than a typical insurance plan (even ones offered by employers), and chatting with a live doctor about symptoms is better than searching for medical advice on Google. We’re excited to see what this telehealth company has in store for future offerings and hope it begins offering PCP services down the line. 

    If you need quick answers to tough medical questions, we’d recommend GoLiveDoc in a heartbeat. If you need more in-depth health care, we recommend checking out one of our other medical providers for PCPs and specialists. 

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