DrSays Review

Why We Like Them

DrSays is a telehealthcare platform that offers users a simple pricing structure and has a loyal following. Online patient-satisfaction reviews across sites mention the platform’s ease of use and knowledgeable doctors. The website removes the need to wait at the doctor's office for hours — only to talk with a healthcare professional for a mere few minutes. 

Houston, TX | Founded 2010
Does Not Accept Insurance
Does Not Accept HSA/FSA

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More about DrSays

Table of Contents

    DrSays Company Overview 

    Founded in 2010, DrSays has been a staple in the online healthcare community for more than a decade now. It connects health care providers to patients for health advice through video calls as well as follow-up care. Typical online visits last around 10 minutes. The platform receives good reviews for customer service and specializes in internal medicine and other health concerns. 


    Is DrSays Right For You? 

    DrSays virtual doctors are able to treat dozens of conditions online and offer medical advice. It’s perfect for anyone who wants to schedule an appointment with a doctor outside of traditional office hours. 

    You should schedule an appointment if you have a common or minor illness or you need:

    • New prescription or refill
    • Doctor's note 
    • COVID-19 (Coronavirus) screening and/or treatment
    • Antibiotics for bacterial infection
    • Discounted lab tests

    Where is DrSays Available?

    DrSays can currently treat patients online in the following states:

    • Alabama
    • California
    • Colorado
    • Connecticut
    • Delaware
    • Florida
    • Georgia
    • Hawaii
    • Illinois
    • Indiana
    • Iowa
    • Kentucky
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Missouri
    • New Hampshire
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • Tennessee
    • Texas
    • Utah
    • Virginia
    • Washington
    • West Virginia
    • Wisconsin

    Is DrSays Credible?

    DrSays hires nurse practitioners and physicians licensed in the above states (though, they are working on getting coverage in all 50 states). The doctors hired on the platform are primary care, internist, and family practitioners. 

    You can see any of the doctors who are licensed in the state in which you live. These doctors are all experienced in episodic and urgent minor medical care (not to be confused with urgent care facilities). Doctors on this platform cannot provide continual, critical, or emergency room services.

    If you’re looking for an online primary care physician, we recommend checking out K Health


    Healthcare Conditions Treated by DrSays  

    Most DrSays patients use the app because they have symptoms of a mild or common condition. DrSays reviews state that this platform is not for someone who needs a primary physician. Some of the most common symptoms and conditions doctors treat include:

    Discount Laboratory Tests Offered Through DrSays

    You can order discount lab tests and pay for them right through DrSays! These tests cost more (charged separately from the appointment fee). Order the lab, visit your preferred lab testing center, and get results right through DrSays. 

    If you live in New York, New Jersey, or Rhode Island, you must visit a doctor before ordering lab tests. 

    Lab tests that can be ordered through DrSays are:

    •  Allergy
    •  Anemia
    •  Cardiovascular
    •  Chemistry
    •  Coagulation
    •  Common tests
    •  Diabetes
    •  Drug level
    •  Endocrine
    •  Gastrointestinal
    •  Gout
    •  Hematology
    •  Hepatitis
    •  Hormone
    •  Immunology
    •  Infection
    •  Kidney function
    •  Liver function
    •  Lyme disease
    •  Nutrition
    •  STD
    •  Supplemental
    •  Thyroid
    •  Toxicology
    •  Toxicity
    •  Urine
    •  Vaccination status
    •  Pregnancy

     

    Pediatric Services

    This online telehealth platform offers pediatric medicine for children aged 4 to 17.  

    Doctors have a varying degree of pediatric care. If your doctor doesn’t feel that telemedicine is right for your child’s symptoms, you’ll be directed to in-person care. You won’t be charged for the online doctor visit. 

    Coronavirus Care

    DrSays is now also offering coronavirus screenings and consultations to diagnose symptoms and/or risk.

    Some of the COVID-19 services offered by doctors include:

    • Diagnosing coronavirus symptoms
    • Providing treatments if symptoms aren’t coronavirus-related
    • Prescribing in-person care and treatment
    • Ordering lab tests and treatment
    • Providing a doctor’s note for work or school

    Some doctors may be able to prescribe coronavirus medications and treatments, including Hydroxychloroquine (Plaquenil) & chloroquine.

    Mental Healthcare

    DrSays doctors can provide consultations and treatment for previously diagnosed mental health conditions and medication refills or dosage adjustments. This platform does not provide online therapy or psychology services. We recommend heading over to one of our online mental healthcare providers for such services. 

    Doctors Notes

    Doctors on the platform can provide doctors notes for the date of the online visit (and for future days, depending on the circumstances). Notes can only be issued for the conditions diagnosed on the platform. 

    How Does DrSays Work?

    The DrSays website is extremely easy to use; you can be connected with a doctor in just a few steps:

    1. Choose an appointment date and time
    2. Pay for your appointment with a credit card and/or health insurance
    3. Enter your Zoom treatment room (audio or video chat) to discuss your symptoms and enter in a brief medical history
    4. Enter your local pharmacy information to get your prescription filled (if necessary)

    DrSays Does NOT treat Some Conditions 

    This platform offers health care for an extensive list of conditions; yet, some conditions are better left diagnosed and treated in an in-person care facility. It doesn’t treat most chronic conditions or prescribe in-person therapies, such as physical therapy. DrSays cannot provide:

    • Court jury duty medical excuse letters
    • Disability certification letters
    • Driver medical fitness examinations/certification letters
    • Durable medical equipment (DME) prescriptions
    • Emotional animal support (ESA) letters
    • Fitness-for-duty examinations/certification letters
    • Medical marijuana cards
    • Travel medical excuse letters
    • Vaccination exemption letters
    • Retroactive doctors notes 
    • Documents requiring an in-person physical exam (e.g. FMLA, disability, or DMV forms, etc.).
    • Examinations for most children’s ear infections 
    • Controlled substances
    • Services for serious injuries or emergencies

    Controlled Substances

    Doctors cannot prescribe controlled substances for anxiety, ADHD, insomnia, and weight loss, due to their highly addictive nature. Just some of the medications DrSays does not provide prescriptions for include:

    • Accutane
    • Adderall
    • Adipex-P (phentermine)
    • Ambien
    • Ativan
    • Clozapine
    • Codeine-containing medications
    • Concerta
    • Dexedrine
    • Diazepam
    • Estradiol injections
    • Flexeril
    • Fioricet
    • Fiorinal
    • Gablofen (baclofen)
    • Klonopin
    • Menstrual suppression medications
    • Naltrexone 
    • Neurontin (gabapentin)
    • Provigil (modafinil)
    • Pseudoephedrine medications
    • Ritalin
    • Robaxin
    • Seroquel (quetiapine) 
    • Skelaxin
    • Soma (carisoprodol)
    • Testosterone injections
    • Tramadol
    • Valium
    • Vitamin B12 injections
    • Vyvanse
    • Xanax
    • Zanaflex (tizanidine)

    Coronavirus

    While this telehealth platform is the perfect place to diagnose coronavirus symptoms, it may not prescribe the following medications for COVID-19:

    • Experimental medications
    • Medications with limited clinical data
    • Drugs not approved by the FDA for COVID-19 
    • Chloroquine, hydroxychloroquine, and azithromycin
    • Remdecivir

    While some doctors may prescribe chloroquine, hydroxychloroquine, and azithromycin for some COVID-19 patients, they may only prescribe such medications if they believe the patient doesn’t have underlying conditions, include arrhythmias, heart problems, existing QTc prolongation, or symptoms of intermittent chest discomfort. 

    Mental Healthcare

    DrSays is not appropriate for mental healthcare patients that need controlled substances, antipsychotic medications, or cannabinoids. This platform also doesn’t treat patients experiencing suicidal or homicidal thoughts as well as psychotic symptoms, delusions, and/or hallucinations. 

    If you or someone you know is experiencing thoughts of suicide, harming others, or is in emotional distress, contact the National Suicide Prevention Lifeline. Professional mental health counselors are available 24 hours a day, 7 days a week. 


    Pricing: How Much Does DrSays Cost? 

    DrSays offers one of the simplest pricing packages in online healthcare. 

    It costs a $35 flat-rate fee per visit to talk to a doctor (including initial visits and subsequent visits). You don’t need health insurance coverage — though, DrSays does accept most major insurance plans.

    To pay for your appointment with your health insurance, simply pay the $35 cash price for the visit and email your insurance card to the DrSays claims department. Within two-to-three days, customer service associates will get your contracted price and credit the positive amount back to your credit card. If your deductible or copay is more than the cash price, you won’t need to worry about paying more than $35; DrSays will cover the additional cost!

    You can also use your flexible spending account or health savings account for this service. 


    What Do We Think About DrSays?

    We love DrSays’s easy sign-up process, simple pricing and doctors’ stellar bedside manner. The option to add discounted labs also sets them apart from most online symptom treatment clinics. We also appreciate that even if you’re unsure if your symptoms can be treated on the platform, you don’t pay anything before your pre-consultation to determine eligibility. Couple all of that with the ability to get tested and treated for coronavirus symptoms all from the comfort of your own home (plus a doctor’s note)? We think DrSays is one of the best online doctors around. 

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