DrSays is a telehealthcare platform that offers users a simple pricing structure and has a loyal following. Online patient-satisfaction reviews across sites mention the platform’s ease of use and knowledgeable doctors. The website removes the need to wait at the doctor's office for hours — only to talk with a healthcare professional for a mere few minutes.
DrSays Company Overview
Founded in 2010, DrSays has been a staple in the online healthcare community for more than a decade. It connects health care providers to patients for health advice through video calls as well as follow-up care. Typical online visits last around 10 minutes. The platform receives good reviews for customer service and specializes in internal medicine and other health concerns.
Is DrSays Right For You?
DrSays virtual doctors are able to treat dozens of conditions online and offer medical advice. It’s perfect for anyone who wants to schedule an appointment with a doctor outside of regular office hours.
You should schedule an appointment if you have a common or minor illness or you need:
New prescription or refill
COVID-19 (Coronavirus) screening and/or treatment
Antibiotics for bacterial infection
Discounted lab tests
Where is DrSays Available?
DrSays can currently treat patients online in the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wisconsin.
Is DrSays Credible?
DrSays hires nurse practitioners and physicians licensed in the above states (though, they are working on getting coverage in all 50 states). The doctors hired on the platform specialize in internal and family medicine.
You can see any of the doctors who are licensed in the state in which you live. These doctors are experienced in episodic and urgent minor medical care (not to be confused with urgent care facilities). Doctors on this platform cannot provide continual, critical, or emergency room services.
Healthcare Conditions Treated by DrSays
Most DrSays patients use the app because they have symptoms of a mild or common condition. DrSays reviews state that this platform is not for someone who needs a primary physician. Some of the most common symptoms and conditions doctors treat include:
Urinary tract infection (UTI)
Discount Laboratory Tests Offered Through DrSays
You can order discount lab tests and pay for them right through DrSays! The test cost is charged separately from the appointment fee. Order the lab, visit your preferred lab testing center, and get results right through DrSays.
If you live in New York, New Jersey, or Rhode Island, you must visit a doctor before ordering lab tests.
Lab tests that can be ordered through DrSays are:
This online telehealth platform offers pediatric medicine for children aged 4 to 17.
Doctors have a varying degree of pediatric care. If your doctor doesn’t feel that telemedicine is right for your child’s symptoms, you’ll be directed to in-person care. You won’t be charged for the online doctor visit.
DrSays is now also offering coronavirus screenings and consultations to diagnose symptoms and/or risk.
Some of the COVID-19 services offered by doctors include:
Diagnosing coronavirus symptoms
Providing treatments if symptoms aren’t coronavirus-related
Prescribing in-person care and treatment
Ordering lab tests and treatment
Providing a doctor’s note for work or school
DrSays doctors can provide consultations and treatment for previously diagnosed mental health conditions and medication refills or dosage adjustments. This platform does not offer online therapy or psychiatry services. We recommend heading over to one of our online mental healthcare providers for such services.
Doctors on the platform can provide doctors’ notes for the visit’s date (and for future days, depending on the circumstances). Notes can only be issued for the conditions diagnosed on the platform.
How Does DrSays Work?
The DrSays website is extremely easy to use; you can be connected with a doctor in just a few steps:
Choose an appointment date and time
Pay for your appointment with a credit card and/or health insurance
Enter your Zoom treatment room (audio or video chat) to discuss your symptoms and enter in a brief medical history
Enter your local pharmacy information to get your prescription filled (if necessary)
DrSays Does NOT Treat Some Conditions
This platform offers health care for an extensive list of conditions; yet, some conditions are better left diagnosed and treated in an in-person care facility. It doesn’t treat most chronic conditions or prescribe in-person therapies, such as physical therapy. DrSays cannot provide:
Court appearance or jury duty medical excuse letters
Disability certification letters
Driver medical fitness examinations/certification letters
Durable medical equipment (DME) prescriptions
Emotional animal support (ESA) letters
Fitness-for-duty examinations/certification letters
Medical marijuana cards
Travel medical excuse letters
Vaccination exemption letters
Retroactive doctors notes
Documents requiring an in-person physical exam (e.g., FMLA, disability, or DMV forms, etc.).
Examinations for most children’s ear infections
Services for severe injuries or emergencies
Doctors cannot prescribe controlled substances for anxiety, ADHD, insomnia, and weight loss due to their highly addictive nature. Just some of the medications DrSays does not provide prescriptions for include:
Menstrual suppression medications
Vitamin B12 injections
While this telehealth platform is the perfect place to diagnose coronavirus symptoms, it may not prescribe the following medications for COVID-19:
Medications with limited clinical data
Drugs not approved by the FDA for COVID-19
Chloroquine, hydroxychloroquine, and azithromycin
While some doctors may prescribe chloroquine, hydroxychloroquine, and azithromycin for some COVID-19 patients, they may only prescribe such medications if they believe the patient doesn’t have underlying conditions, include arrhythmias, heart problems, existing QTc prolongation, or symptoms of intermittent chest discomfort.
DrSays is not appropriate for mental healthcare patients that need controlled substances, antipsychotic medications, or cannabinoids. This platform also doesn’t treat patients experiencing suicidal or homicidal thoughts as well as psychotic symptoms, delusions, and/or hallucinations.
If you or someone you know is experiencing thoughts of suicide, harming others, or is in emotional distress, contact the National Suicide Prevention Lifeline. Professional mental health counselors are available 24 hours a day, seven days a week.
Pricing: How Much Does DrSays Cost?
DrSays offers one of the most straightforward pricing packages in online healthcare.
Membership Pricing - $3/month, which includes:
$25 / visit for common and minor illness treatment (via phone or video)
Access to any doctor that is licensed in the state you live in
Lab Services (Not available in HI, ND, NY, NJ, RI, VT)
Doctor’s note, if necessary
- Minors under your account have the same benefits
$39/ visit for Moderate Treatments
$29/ visit for Simple Treatments
You don’t need health insurance coverage — though, DrSays does accept most major insurance plans.
To pay for your appointment with your health insurance, simply pay the cash price for the visit and email your insurance card to the DrSays claims department. Within two-to-three days, customer service associates will get your contracted price and credit the positive amount back to your credit card. If your deductible or copay is more than the cash price, you won’t need to worry about paying more than $39; DrSays will cover the additional cost!
You can also use your flexible spending account, or health savings account for this service.
What Do We Think About DrSays?
We love DrSays’s easy sign-up process, straightforward pricing, and have heard from other DrSays reviewers that each doctor has a stellar “bedside manner.” The option to add discounted labs also sets them apart from most online symptom treatment clinics. We also appreciate that even if you’re unsure if your symptoms can be treated on the platform, you don’t pay anything before your pre-consultation to determine eligibility. Couple all of that with the ability to get tested and treated for coronavirus symptoms all from the comfort of your own home (plus a doctor’s note)? We think DrSays is one of the best online doctors around.
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