Hello Alpha Review

Why We Like Them

Hello Alpha is an online healthcare platform that focuses exclusively on women’s healthcare and claims to advocates of women’s health with every member of their team has faced challenges caused by the current healthcare system. This, they claim, means that they are able to empathize and care for their patients.

Today we will be taking a closer look at Hello Alpha, an online healthcare platform that specializes in women’s health.

Palo Alto, CA | Founded 2017
Does Not Accept Insurance
Does Not Accept HSA/FSA

Products & services

Find out if Hello Alpha is right for you
Visit website

More about Hello Alpha

Table of Contents

    Hello Alpha Company Overview

    One of the biggest faults with the current healthcare system is just how long it takes for things to happen. In 2020, when we can facetime with someone on the other side of the planet in seconds, it is unspeakable that t could take almost a month to get a medical appointment

    Technology is changing that. Telemedicine gives us almost instant access to fully qualified doctors and can have FDA-approved medications shipped directly to your door within a week.

    According to Hello Alpha, women face the greatest challenges when it comes to accessing affordable and effective healthcare. Their goal is to provide high-quality care to some of the United State’s most common, underserved and undertreated individuals. Hello, Alpha’s mission is to empower women and allow them to take charge of their own healthcare by providing them with access to simple, affordable, convenient, effective and discreet healthcare. Briefly put, Hello Alpha believe that their patient’s health comes first and want to be the first stop for women’s healthcare in the United States.

    All of the nurses and doctors in the Hello Alpha network are all board-certified and will only ever prescribe FDA-approved medications. Every single Alpha Partner Pharmacy is based in the United States and is licensed by the Board of Pharmacy in the states they operate 

    The two major figures in Hello Alpha are Gloria Lau and Mary Jacobson. Gloria, co-founder and CEO of Hello Alpha, has claimed that the future of healthcare, both over-the-counter and prescription, lies in simple and personalized online experiences that are backed by artificial intelligence assisted doctors and pharmacies. Before founding Hello Alpha Gloria was in charge of data products at Linkedin and served as the vice president of Data at Timeful, a company purchased by Google. Today she also serves as a consulting faculty at Stanford University.

    Mary Jacobson serves as the Chief Medical Director of Hello Alpha. She is also a respected academic, fully qualified obstetrician and gynaecologist and performs as a minimally invasive surgeon. Mary has years of experience in clinical care, medical education, hospital operations, and research. Her goal is to change women’s healthcare by applying entrepreneurial and social innovation skills.


    Unfortunately, Hello Alpha has no information about the states in which they operate on their website.


    The first thing you need do is sign up online via the Hello Alpha website, submit a copy of your government-issued ID and photos of the affected area so that the online doctor can get a full understanding of your situation. All of your information is secure thanks to Hello Alpha employing high-level encryption. And since everything is done online, there’s no need to download an app or leave your home.

    Next, a fully licensed and board-certified doctor or nurse will review your info and submissions and reply with a treatment plan, all within 24 hours. For urgent care situations, the response time is only 8 hours.

    Some treatments plans may require the completion of a lab test or to see an in-person doctor. Hello Alpha will help you find an affordable licensed doctor nearby and schedule any appointments or lab tests that may be needed. 

    If the Hello Alpha online doctor has prescribed medication as part of your treatment after your consultation, it will either be delivered right to your door or to your nearest pharmacy, for no charge. Best of all, Hello Alpha will automatically refill your prescriptions without you having to do a thing.

    Hello Alpha offer levels of care:

    1. You can take out a full Alpha Membership
    2. Pay for a single visitor
    3. Just get a prescription

    Alpha Membership brings many benefits. It is their year-round care program entitle you online visits for just $10 after paying a $99 enrollment fee. Alpha Membership entitles you to access their network of fully licensed board-certified who will only ever prescribe FDA-approved medications. Hello Alpha’s insurance liaisons will help members will medical insurance facilitate all of the paperwork and admin. Other benefits include:

    • Coordinated Care
    • Free Shipping of medication to your door or nearest pharmacy
    • Exclusive Access to the Alpha Shop, complete with 20% discount on all Alpha Skincare products

    Treatments Available at Hello Alpha

    Hello Alpha claims that their online doctors can provide diagnosis and treatment for over 70% of all medical conditions via their online women’s healthcare platform. These medical conditions include the common cold, influenza, metal health, topical ailments, urinary tract infections and more.

    The treatments offered by Hello Alpha can be split into three broad categories:

    • Primary and urgent care
    • Women’s health
    • Skin and hair
    • Mental health and 
    • Birth control

    Primary and Urgent Care

    The average urgent care situation brings with it a number of issues – a large medical insurance co-payment, having to drive and travel while ill and possibly under the influence of strong medication and having to spend time in a germ-infested waiting room while waiting for your appointment, potentially making you even sicker. Hello Alpha aims to eliminate all of these issues by providing you with a quick, affordable, convenient and effective online medical platform. 

    Hello Alpha can diagnose and treat the following urgent care conditions:

    Cold & Flu

    • Cough
    • Sore throat
    • Fever
    • Sinus infection

    Vaginal Infections

    • Yeast infection
    • Vaginal discharge, burning, or pain (vulvovaginitis)
    • Urinary Tract Infections
    • Bladder infection (cystitis)


    • Migraine


    • Cold sores (oral herpes)
    • Genital herpes


    Women's Health

    1 in 4 young people in the United States have no Primary Care Provider. This is a major issue as regular medical issues play an important role in women’s health and ensuring all the needs of a women’s reproductive health are met. Hello Alpha will help you stay on top of your reproductive health by reminding you when you are due for any screenings and will even book your appointments for you.

    Hello Alpha can diagnose and treat the following women’s health issues:

    Birth Control

    • Birth Control Pill
      The pill is a form of birth control that must be taken daily and contains a combination of hormones - estrogen and progestin. Women taking this pill need to have their blood pressure taken. The mini pill is a form of birth control that only contains progestin and does not need the user to have their blood pressure taken. 
    • Birth Control Patch
      This small patch (less than 1.8 square inches) is applied to the skin for a period of 3-4 weeks. The patch, much like the pill, contains both estrogen and progestin, which the body absorbs through the skin.
    • Birth Control Ring
      The ring is a bendable plastic ring that is placed in the upper vagina and releases both estrogen and progestin. These hormones are absorbed through the tissue of the vagina and need to be replaced every 3-4 weeks. 

    Reproductive Health

    • Sexually transmitted infections (gonorrhoea, chlamydia, trichomonas)
    • HIV screening, education, and counselling

    Menstrual period issues

    • Painful periods
    • Endometriosis
    • Heavy menstrual bleeding
    • No period or skipped period (amenorrhea)


    • Preconception counselling

    General Health

    • Pap smear (cervical cancer screening) scheduling & counselling
    • Mammogram (breast cancer screening) scheduling & counselling
    • Labs tests scheduling & counselling

    Skin & Hair

    On average, a woman in the United States can expect to wait almost 3 months to get a dermatological appointment. To make matters even worse, most dermatological conditions are not covered by the average medical insurance plan. Hello Alpha provides women with effective FDA-approved dermatological treatments within a week.

    Hello Alpha can diagnose and treat the following dermatological conditions:


    • Acne
    • Anti-ageing


    • Inadequate eyelashes


    • Hair loss
    • Dandruff


    • Eczema
    • Psoriasis
    • Rosacea
    • Contact dermatitis from poison ivy

    Mental Health

    These days it is common knowledge that mental health is just as important as physical health. Unfortunately, mental health treatment often incurs steep out-of-pocket payments and lengthy wait times to secure an appointment. Hello Alpha understand the importance of mental health and aim to make the process as easy, convenient and fast as possible.

    Hello Alpha can diagnose and treat the following urgent care conditions:


    • Major Depressive Disorders (Mild, Moderate, and Severe)
    • Postpartum Depression (also known as Perinatal Depression)
    • Premenstrual Dysphoric Disorder (PMDD)
    • Persistent Depressive Disorder (Dysthymia)
    • Seasonal Affective Disorder (SAD)


    • Generalized Anxiety Disorder (GAD)
    • Obsessive-Compulsive Disorder (OCD)
    • Panic Disorder
    • Post Traumatic Stress Disorder (PTSD)
    • Social Anxiety

    Hello Alpha can also diagnose and treat:

    • Allergies
    • Anti-ageing
    • Breast Cancer Screening & Counseling*
    • Cervical Cancer Screening & Counseling*
    • Contact Dermatitis
    • Endometriosis
    • Labs Tests Scheduling & Counseling*
    • Latisse
    • And more

    Benefits of Hello Alpha

    • Easy Access
      The Alpha Care Team can be messaged at any time with any questions or to help you find the right treatment. Hello, Alpha charges a once-off fee of $10 fee for an online medical consultation and prescription.
    • Affordable Pricing
      Prescriptions at Hello Alpha start from only $15 and patients with medical insurance may not have to pay anything at all. 
    • Free shipping

    Prescriptions from Hello Alpha are delivered to your door within a week, with automatic refills and no shipping charges. 

    What Do We Think about Hello Alpha?

    Is Hello Alpha the best online medical platform for women? Based on the fact that they specialize in women’s healthcare, are headed up by two of the leading figures in women’s healthcare, are quick, convenient, inexpensive and discreet, we’d have to say that if they are not the very best then they certainly are one of the very best and are definitely worth a try.