DispatchHealth Review

DispatchHealth Company Overview 

DispatchHealth specializes in at-home urgent care. Patients call a toll-free number, and Dispatch will send a physician's assistant or nurse practitioner and a medical technician to their home or office.

Among other services, Dispatch can set sprains, suture cuts, and diagnose concussions. Its assistants and nurse practitioners can essentially treat any condition that can be treated at a walk-in urgent care center — right from the comfort of your own home.

A medical provider specializing in ER questions is also on call should patients need help determining whether urgent or emergency care is right for them.

Simply call Dispatch’s operator and get treatment in as little as a few hours. You won’t need to sit in a waiting room with sicker patients or risk contracting viruses like COVID-19.

Dispatch can also provide a test for COVID-19 and recommend medical care should you test positive for the virus. You can also order a coronavirus antibody test, too. 

Is DispatchHealth Right For You? 

DispatchHealth offers in-home urgent care for non-emergency conditions. It’s all about delivering personalized urgent care to patients that don’t want to travel to a local clinic or face mobility issues. This company is perfect for you if you don’t want to:

• Travel to an urgent care appointment
• Wait hours for an appointment
• Sit in a waiting room with sicker patients
• Spend all day driving to urgent care offices and pharmacies

Currently, DispatchHealth is available in the following metro areas:

• Atlanta, GA
• Boise, ID
• Colorado Springs, CO
• Dallas, TX
• Denver, CO
• Fort Worth, TX
• Hartford, CT
• Houston, TX
• Las Vegas, NV
• Morristown, NJ
• Oklahoma City, OK
• Olympia, WA
• Phoenix, AZ
• Portland, OR
• Reno, NV
• Richmond, VA
• Ridgewood, NJ
• Seattle, WA
• Spokane, WA
• Springfield, MA
• Tacoma, WA
• Tampa, FL

DispatchHealth is expanding to the following cities within the next few months:

• Cleveland, OH 
• Indianapolis, IN 
• Knoxville, TN 
• Miami, FL 
• Nashville, TN 
• Raleigh-Durham, NC 

Is DispatchHealth Credible?

DispatchHealth only hires licensed and certified doctor’s assistants and nurse practitioners. On every home visit, the company will also send a medical professional such as an EMT to assist. 

Medical teams bring everything they need to a patient’s house via a traveling health center. Just some of the medications and medical supplies teams will bring include:

• Anesthetics
• Anti-diarrhea medication
• Anti-nausea medication
• Antiemetics
• Antihistamines
• Anti-inflammatories
• Glucose gel
• Heartburn prevention
• IV antibiotics
• IV fluids
• Lasix
• Laxatives
• Migraine cocktail
• Prednisone
• Tylenol

Healthcare Conditions Treated by DispatchHealth  

Dispatch is able to treat any healthcare condition that would normally be treated in an urgent care walk-in clinic. This at-home healthcare company treats all conditions that are not considered ‘emergency care’, and they don’t offer ongoing services (like those offered by your primary care physician). 

Conditions treated by Dispatch include (but are not limited to):

• Abscesses
• Anxiety
• Asthma attacks
• Back pain
• Bedsores
• Boils
• Bronchitis
• Bruises
• Catheter problems 
• Cellulitis
• Congestive heart failure 
• COPD 
• COVID-19 tests
• Crohn’s disease
• Croup
• Cuts 
• Dehydration
• Diarrhea
• Diverticulitis
• Dizziness
• Vertigo
• Edema
• Excessive vomiting
• Eye infections
• Eye injuries
• Falls injuries
• Fatigue
• Flu 
• Food poisoning
• Head injuries
• Heart palpitations
• High fevers
• Infected wounds
• Joint pain
• Kidney stones 
• Lacerations
• Minor fractures
• Neck pain 
• Nosebleeds
• Pneumonia
• Pressure ulcers
• Constipation
• Cough
• Migraines
• Skin infections 
• Shingles
• Shortness of breath
• Sinus infections
• Sprains
• Strains
• Strep throat
• Ulcers
• Upper respiratory infections
• Urinary tract infections (UTI)
• Urination problems
• Viral infections
• Weakness

How DispatchHealth Works

It’s super easy to get treated through this platform. In fact, you can “order” a medical team to your house in just a few steps.

1. Request a Visit

Download the mobile app or call DispatchHealth’s toll-free number to speak to a medical dispatcher. Just explain your symptoms, and if you can be treated online, the dispatcher will send your medical team.

2. Meet Your Team

Your medical team will arrive in a few hours. You’ll get treated in your home by a team wearing masks and protective gear. 

3. Get Treated

After your appointment, your medical team will call in your prescriptions to your local or online pharmacy. The office will bill your insurance and handle the payment.

DispatchHealth Does NOT treat Some Conditions 

Dispatch treats a looong list of urgent care conditions, but it’s not a substitute for emergency care. You should call 911 or head to the nearest emergency room if you’re suffering from any of the following symptoms:

• Blood in stool or urine
• Chest pain
• Confusion
• Hallucination
• Intentional overdose
• Loss of consciousness
• Loss of vision
• Moderate to severe shortness of breath
• Severe abdominal pain
• Stroke symptoms
• Suicidal thoughts
• Vomiting blood

Pricing: How Much Does DispatchHealth Cost? 

DispatchHealth’s prices are comparable to the cost of services at most urgent care facilities. 

Without insurance, you’ll pay a flat rate of $275. This price includes:

• Medications 
• Procedures 
• Lab tests 

Dispatch takes credit and debit cards, health savings account funds, health reimbursement account funds, and flexible spending account funds. 

If you have insurance, your copay will be between $5 and $50 in most cases. Dispatch works with most major health insurance companies. Check with your health insurance plan to find out how much you’ll pay for this service.

What Do We Think About DispatchHealth?

We’re really impressed with DispatchHealth’s service offerings. Offering patients at-home urgent care is a major win for this mobile clinic — especially during a pandemic. 

Dispatch’s long list of service offerings and its ability to offer care to patients with mobility issues or without reliable transportation sets this company well above most walk-in clinics and online urgent care centers.

We love that it’s offering patients at-home COVID-19 tests, keeping everyone safer in this uncertain time.

If you live in DispatchHealth’s service range and need urgent care, we recommend calling its toll-free number before schlepping over to the nearest walk-in clinic. You’ll save hours of time (and probably a little bit of your sanity).