Hello Alpha Company Overview

One of the most significant faults with the current healthcare system is just how long it takes for things to happen. In 2020, when we can facetime with someone on the other side of the planet in seconds, it is unspeakable that it could take almost a month to get a medical appointment.

Technology is changing that. Telemedicine gives us almost instant access to fully qualified doctors and can have FDA-approved medications shipped directly to your door within a week.

According to Hello Alpha, women face the most significant challenges when it comes to accessing affordable and effective healthcare. Their goal is to provide high-quality care to some of the United States’ most common, underserved, and undertreated individuals. Hello, Alpha’s mission is to empower women and allow them to take charge of their own healthcare by providing them with access to simple, affordable, convenient, effective, and discreet healthcare. Briefly put, Hello Alpha believes that their patient’s health comes first and wants to be the first stop for women’s healthcare in the United States.

All the nurses and doctors in the Hello Alpha network are board-certified and will only ever prescribe FDA-approved medications. Every Alpha Partner Pharmacy is based in the United States and licensed by the Board of Pharmacy in the states they operate.

The founders of Hello Alpha are Gloria Lau and Mary Jacobson. Gloria, co-founder, and CEO of Hello Alpha, has claimed that the future of healthcare, both over-the-counter and prescription, lies in simple and personalized online experiences that AI-assisted doctors and pharmacies back. Before founding Hello Alpha, Gloria was in charge of data products at Linkedin and served as the vice president of Data at Timeful, a company purchased by Google. Today she also serves as a consulting faculty at Stanford University.

Mary Jacobson serves as the Chief Medical Director of Hello Alpha. She is also a respected academic, fully qualified obstetrician and gynecologist and performs as a minimally invasive surgeon. Mary has years of experience in clinical care, medical education, hospital operations, and research. Her goal is to change women’s healthcare by applying entrepreneurial and social innovation skills.

Where Does Hello Alpha Operate?

Alpha operates in 41 states and is hard at work to expand its services throughout the U.S. 

How Does Hello Alpha Work?

The first thing you need to do is sign up online via the Hello Alpha website, submit a copy of your government-issued ID and photos of the affected area so that the online doctor can get a full understanding of your situation. All of your information is secure thanks to Hello Alpha employing high-level encryption. And since everything is done online, there’s no need to download an app or leave your home.

Next, a fully licensed and board-certified doctor or nurse will review your info and submissions and reply with a treatment plan, all within 24 hours. For urgent care situations, the response time is only 8 hours.

Some treatment plans may require the completion of a lab test or to see an in-person doctor. Hello Alpha will help you find an affordable licensed doctor nearby and schedule any appointments or lab tests that may be needed. 

If the Hello Alpha online doctor has prescribed medication as part of your treatment after your consultation, it will either be delivered right to your door or to your nearest pharmacy for no charge. Best of all, Hello Alpha will automatically refill your prescriptions!

Treatments Available at Hello Alpha

Hello Alpha’s medical team can provide diagnosis and treatment for over 70% of all medical conditions via their online women’s healthcare platform. These medical conditions include the common cold, influenza, mental health, topical ailments, urinary tract infections, and more.

The treatments offered by Hello Alpha fall into five broad categories:

• Primary and urgent care

• Women’s health, including birth control, pregnancy, and fertility-related issues

• Skin and hair care

• Mental health 

• Pediatric Care

Primary and Urgent Care

The average urgent care visit brings with it several issues – a large medical insurance co-payment, having to drive and travel while ill and possibly under the influence of strong medication, and having to spend time in a germ-infested waiting room while waiting for your appointment, potentially making you even sicker. Hello Alpha aims to eliminate all of these issues by providing you with a quick, affordable, convenient, and effective online medical platform. 

Hello Alpha can diagnose and treat the following urgent care conditions:

Cold and flu

• Cough

• Sore throat

• Fever

• Sinus infection

Vaginal Infections

• Yeast infection

• Vaginal discharge, burning, or pain (vulvovaginitis)

• Urinary Tract Infections

• Bladder infection (cystitis)

Headache

• Migraine

Herpes

• Cold sores (oral herpes)

• Genital herpes

Preventative Care

• Asthma

• Allergies

Women's Health

1 in 4 young people in the United States has no Primary Care Provider. This is a major problem as common medical issues play an important role in women’s health and ensuring all the needs of a women’s reproductive health are met. Hello Alpha will help you stay on top of your reproductive health by reminding you when you are due for any screenings and will even book your appointments for you.

Hello Alpha can diagnose and treat the following women’s health issues:

Birth Control Options

• Birth Control Pill

• Birth Control Patch

• Birth Control Ring

Reproductive Health and Pregnancy

• Sexually transmitted infections (gonorrhea, chlamydia, trichomonas)

• HIV screening, education, and counseling

• Breast Cancer Screening & Counseling*

• Endometriosis

• Cervical Cancer Screening & Counseling*

• Preconception counseling

• Pregnancy and fertility tests

Menstrual period issues

• Painful periods

• Heavy menstrual bleeding

• No period or skipped period (amenorrhea)

Preventative Care

• Pap smear (cervical cancer screening) scheduling & counseling

• Mammogram (breast cancer screening) scheduling & counseling

• Labs tests scheduling & counseling

Skin & Hair

On average, a woman in the United States can expect to wait almost three months to get a dermatological appointment. To make matters even worse, most dermatological conditions are not covered by the average medical insurance plan. Hello Alpha provides women with effective FDA-approved dermatological treatments within a week.

Hello Alpha can diagnose and treat the following dermatological conditions:

Skincare

• Acne

• Anti-aging

• Eczema

• Psoriasis

• Rosacea

• Contact dermatitis 

Lashes

• Latisse

• Inadequate eyelashes

Hair Care

• Hair loss

• Dandruff

Mental Health

These days it is common knowledge that mental health is just as important as physical health. Hello Alpha understands the importance of mental health and aims to make the process as easy, convenient, and fast as possible. They don’t currently provide therapy, however, they do give members access to unlimited chatting with their expert care team.  

Hello Alpha can diagnose and treat the following mental health conditions:

Depression

• Major Depressive Disorders (Mild, Moderate, and Severe)

• Postpartum Depression (also known as Perinatal Depression)

• Premenstrual Dysphoric Disorder (PMDD)

• Persistent Depressive Disorder (Dysthymia)

• Seasonal Affective Disorder (SAD)

Anxiety

• Generalized Anxiety Disorder (GAD)

• Obsessive-Compulsive Disorder (OCD)

• Panic Disorder

• Post Traumatic Stress Disorder (PTSD)

• Social Anxiety

Pediatric Care

Getting an appointment for non-emergency conditions for your kids can be a pain and sometimes you can’t wait to see your child’s regular pediatrician. With Hello Alpha’s newest service, you can now see an online doctor for issues that don’t require a doctor’s office visit. 

Hello Alpha can diagnose and treat the following pediatric conditions:

• Contact dermatitis

• Diaper rash

• Hives

• Rashes 

How Much Does Hello Alpha Cost?

Alpha Care services include three options depending on what you’re looking for. Options include:

Medical Visits

• $15 or $30/visit depending on the reason for your visit (not including the cost of prescriptions)

• FREE Shipping for all prescriptions

• Automatic refills 

Alpha Membership

• $99/year (not including the cost of prescriptions)

• Includes all medical visits (mental health not included)

• Unlimited messaging with your care team

• FREE Shipping for all prescriptions

• Automatic refills

• 20% off at the Alpha shop, which includes, things from skincare products to pregnancy and fertility tests

Alpha Mental Health Service

• $120/year (not including the cost of prescriptions)

• Includes all medical visits 

• Unlimited messaging with your care team

• FREE Shipping for all prescriptions

• Automatic refills

Does Hello Alpha Accept Insurance?

Hello Alpha’s insurance liaisons will help members with medical insurance facilitate all of the paperwork and admin. 

Benefits of Hello Alpha

• Easy Access

  • The Alpha Care Team can be messaged any time with questions or to help you find the right treatment.

• Affordable Pricing

  • Prescriptions at Hello Alpha start from only $15, and patients with medical insurance may not have to pay anything at all. 

• Free shipping

  • Prescriptions from Hello Alpha are delivered to your door within a week and always include automatic refills. 

What Do We Think about Hello Alpha?

Is Hello Alpha the best online medical platform for women? Based on the fact that they specialize in women’s healthcare, are headed up by two of the leading figures in women’s healthcare, are quick, convenient, inexpensive, and discreet, we’d have to say that if they are not the very best, then they certainly are one of the very best and are definitely worth exploring.