Remedy is an urgent care provider that offers at-home, virtual, and in-person visits. It was founded by a doctor that realized too many patients were heading to emergency care facilities to be treated for minor injuries that could easily be treated at home.
Remedy Company Overview
Remedy specializes in at-home, virtual, and drive-through urgent care. Patients simply call a dispatcher (or fill out a form online) and they can be chatting with a medical professional from the comfort of their own homes within two hours (on average).
Doctors and nurse practitioners can write prescriptions, set sprains and broken bones, and provide blood draws.
Founded by Dr. Jeremy Gabrysch, a former ER physician who was frustrated with the number of patients that waited for hours to see a doctor that could have been treated at home, Remedy hopes to make urgent care less worrisome and (dare we say) more enjoyable for everyone.
Remedy prides itself in transparent billing and building trust in the local community.
Is Remedy Right For You?
Remedy is right for anyone that needs at-home, virtual, or drive-through urgent care. Absolutely anyone, including children, the elderly, people with mobility issues, and patients that simply don’t want to sit in a waiting room for hours with sicker people.
- Children (one year and up)
- Disabled people
- Elderly patients
- Patients with mobility issues
This urgent care provider can even treat people that:
- Don’t want to visit an in-person urgent care center
- Want quality doctor and nurse practitioner care at home
- Need a virtual appointment instead of an in-person one
- Don’t want to head to an office for blood draws and panels
- Need a COVID-19 test
Is Remedy Credible?
Most patients get a little worried when seeing a new doctor, and we can’t say we blame them. Change is hard. Yet, there’s no reason to be wary of Remedy’s medical professionals.
Remedy has treated more than 20,000 patients — right in their homes.
Remedy’s medical team consists of board-certified doctors, nurse practitioners, and physicians assistants (PAs). These professionals come from urgent care, primary care, emergency care, and pediatric care facilities.
They all have shining records and up-to-date credentials. Remedy requires all members of its team to have experience with family, emergency, and pediatric medicine.
Remedy’s home office is alerted when its medical team has arrived at a patient’s home, during the examination, and when the appointment ends. Communication is extremely important to this company, so you’ll always know why you’re being billed for services.
Medical teams can even trigger an alert for emergency services should you need ER care.
Remedy’s medical team members have never had a ‘risky’ at-home appointment. The home office will communicate how you can assist your medical team with on-location safety procedures.
Healthcare Conditions Treated by Remedy
Remedy can treat most healthcare conditions that in-person urgent care clinics would treat. You don’t need to provide healthcare professionals with your medical history and most conditions can be diagnosed verbally.
Doctors and nurses can even provide blood work and lipid panel tests that you’d get at your primary care physician.
The most common conditions treated by Remedy include:
- Birth control
- Blood work
- Broken bones
- Lab tests
- Open wounds
- Prescription refills
- Sinus infections
How Remedy Works
It’s super easy to get at-home and virtual urgent care through Remedy.. In fact, you can start feeling better in just a few easy steps:
Step 1: Choose Your Condition
Enter your condition and/or symptoms into Remedy’s database to get started with your appointment.
Step 2: Create an Account
Enter all of your pertinent information into Remedy’s online system. Fill out the forms once, and never worry about it again.
Step 3: Enter Your Insurance Information
Remedy is in-network with most major insurance providers, including:
Step 4: Choose Your Appointment Type
Choose between a virtual, at-home, or drive-through appointment. Remedy’s drive-through clinics are open from 8 a.m. to 8 p.m. every day of the year. You can even get COVID-19 testing at some clinics and at in-home appointments in Austin, Fort Worth, and San Antonio.
Step 5: Schedule a House Call
If you want a medical professional to travel to your house, schedule a same-day appointment. In most cases, the medical team will arrive within two hours.
Step 6: Get Treated
House-call doctors can treat your symptoms on the spot. You can even get prescriptions sent to your local or online pharmacy.
During a virtual appointment, doctors can diagnose most symptoms through a video inspection and/or verbal questioning. If you need vitals taken, Remedy can dispatch a medical professional to your home.
Remedy Does NOT treat Some Conditions
Remedy can treat most common urgent care conditions. The conditions Remedy can’t treat? Anything that requires emergency room care.
This urgent care provider can actually handle many conditions that you might head to an ER to treat. Yet, these experienced doctors and nurses can treat anything that requires overnight care or life-threatening emergencies.
On-call doctors and nurses also can’t schlep x-ray machines around in their response vehicles, either.
If you’re experiencing a life-threatening emergency, call 911 or have someone take you to a hospital.
Less than 3% of all patients that contact Remedy are referred to emergency care. If the Remedy operator doesn’t think that one of the at-home urgent care medical professionals can treat you, you’ll be immediately referred to an ER.
Pricing: How Much Does Remedy Cost?
Remedy’s prices are extremely competitive. In fact, you may pay less with Remedy than you would at an in-person urgent care center. Remedy charges the following prices:
Same-day house calls (with health insurance): $49
Same-day house calls (without health insurance): $199
On-demand video visits (with health insurance): $0
On-demand video visits (without health insurance): $49
Additional testing: $49
Drive-through clinic appointments (with health insurance): $0
Drive-through clinic appointments (without health insurance): $149
Remedy can treat multiple residents in one housecall. You’ll only be charged only one $49 dispatch fee per household. $49 is due at the time of booking, and Remedy will bill your health insurance for you (though, you may need to pay for the entire appointment and contact your insurance provider for reimbursement, depending on your plan).
This online/at-home urgent care clinic is in-network with Aetna, Blue Cross, Cigna, Humana, United, and Medicare.
Remedy’s Patient Guides can assist you with coverage questions before and after your appointment.
If Remedy’s doctors and nurses can’t treat you, you don’t need to pay a penny.
What Do We Think About Remedy?
We love that Remedy is taking urgent care to the next level. While we’ve seen a few at-home urgent care clinics pop up in the past few years, we’re especially impressed that Remedy won’t charge you if its medical team can’t treat you.
Not only is Remedy offering great urgent care for patients with mobility issues and the elderly, but it’s also providing a need for at-home COVID testing and treatment — clearing up space at emergency facilities for the patients that need in-person care most.
If you need urgent care, a COVID-19 test, have mobility issues (or simply don’t want to wait for hours to see a doctor), we recommend giving Remedy a call.