Capsule Review

Why We Like Them

New York, New York | Founded 2015
Accepts Insurance
Accepts HSA/FSA

Products & services

  • Online Pharmacy
Find out if Capsule is right for you
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More about Capsule

Table of Contents

    Rather than approaching the online pharmaceutical business on a national scale, Capsule has chosen to target specific geographic markets: New York City, the Twin Cities, Boston, and Chicago. 

    Within any of these major cities, Capsule customers are guaranteed hand-delivered prescription medication by a dedicated courier. 

    Acting as a full-service pharmacy allows Capsule to deliver medication of any kind (in addition to accepting all major insurances). You can even order a prescription of a controlled substance prescription through Capsule. You’ll simply need to verify your identity before delivery is scheduled. 

    Once you have sent in your new prescription from your primary care physician or transferred your old prescription over to Capsule, you will receive a text to schedule a two-hour delivery window. 

    According to Capsule’s website, couriers can transport temperature-controlled medications, such as insulin. Usually, this type of medication needs to be picked up in person, so this is a massive benefit to many patients in these cities.

    Capsule also offers specialist pharmacist services, such as mediation syncing, medication counseling, appointment reminders, and more. 

    How Much Does Capsule Cost?

    Capsule’s online full-service pharmacy model allows customers to pay for any medication the same way they would at any brick and mortar pharmacy. Capsule accepts all major insurances, FSAs, and HSAs. 

    If using health insurance to pay for your prescription, your only cost is your copay. Deliveries are free!

    The only difference between Capsule and a brick-and-mortar pharmacy is that this online company delivers. It’s difficult to question why anyone would still waste their time standing in line at the pharmacy anymore!

    Does Capsule Deliver in My Area?

    In order to maintain high standards of delivery to each and every customer, Capsule has restricted its service area to the following major cities:

    • New York, New York
    • Twin Cities, Minnesota
    • Chicago, Illinois
    • Boston, Massachusetts 

    Other Key Notes on Capsule

    Capsule pharmacists are available for call or text, Monday through Friday from 9 a.m. to 5 p.m. and Saturday and Sunday 11 a.m. to 4 p.m. You can simply let Capsule know your current prescription information and customer care associates will take care of switching and/or filling your prescriptions. 

    Capsule also allows customers to order and transfer medications. Upon delivery, yourself, a friend, doorman, colleague, or trusted individual must be there to receive the package in person. 

    All medications arrive in discreet packaging and are delivered by thoroughly vetted and trained couriers. If you live in one of the four cities listed above and would like to stop wasting your time commuting to the pharmacy (just to wait in line for hours), stay home and visit Capsule today to learn how you can save time and money.