Medical Guardian Review

Why We Like Them

Medical Guardian provides connected care through innovative medical alert systems for older adults or any individual with a medical condition that can strike unannounced. With a mission to empower their customers to live life without fear, Medical Guardian in one of the leaders in the market for connected care and has grown exponentially to become a leading provider of personal emergency response.

Philadelphia, PA | Founded 2005
Does Not Accept Insurance
Does Not Accept HSA/FSA

Products & services

  • Medical Alert Systems
Find out if Medical Guardian is right for you
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More about Medical Guardian

Table of Contents

    Medical Guardian Overview

    Founded in 2005, Medical Guardian has grown exponentially to become a leading provider of personal emergency response. They provide the best in class products and services to help older adults nationwide live a stronger, fuller life. Once you choose Medical Guardian as your provider, it keeps a track of your vital medical information and important contacts in case of a medical emergency.

    Medical Guardian provides a range of devices that can fit for any lifestyle. This is why, although their products are best fit for older adults, they can also be used by anyone with a medical condition that can strike anytime unannounced and can take full benefit of their services and products. Medical Gaudian is fully based out of the United States so there is no language barrier also with their support staff.

    Their solutions along with the standard features also include temperature monitoring, fall detection, and GPS option which makes it a compelling choice of the older adults wanting to live an independent life. Staying one step ahead of their competitors. They also have features like waterproof help buttons and a base station with two-way audio. Medical Guardian believes that there is no  “one size fits all” when it comes to your safety needs. Therefore, they allow complete customization of your medical alter package to help you find the perfect fit. 


    Is Medical Guardian Right for You?

    Medical Guardian offers products for both, at home and on the go options. If you are unsure about what is the right fit for your needs, then Medical Guardian also provides a risk assessment on their website to get a better idea of what system will work better for you, especially if you have a specific disability or illness. 

    Medical Guardian is an ideal choice for a senior adult who is looking for a medical alert system for emergency situations. Trained personal at Medical Guardian has access to your medical information and as soon as they sense the need of emergency, the trained professionals will get in touch with your emergency contact to alert them. In one of the reviews, a customer has mentioned that Medical Guardian has saved his father’s life. His father met an accident and his car went to the duck pond with no cell service, but his father remembered his mobile guardian and the EMT service arrived within minutes.

    It brings peace of mind for those who are living with their old parents and do not prefer to leave them alone at home for a long period of time. With the devices from Medical Guardian installed at home, you can leave them at home for a lunch or a small shopping trip without having to worry much about your parents being alone at home.


    Is Medical Guardian Credible?

    Medical Guardian is one of the best medical alert systems in the market. Their medical monitoring systems are UL certified which means that the company performs rigorous testing of their product to ensure speedy response so that you receive the help that is needed, in an efficient manner. They are also certified by CSAA Five Diamond, FM, and the Department of Defense.

    CSAA Five Diamond certification recognizes the degree of excellence of their customer service and training. Staff members of Medical Guardian are available 24/7 all around the year to take care of any emergency and inform the emergency team and your family members in the hour of need.  

    In 2018, Medical Guardian has won a Silver Stevie Award for Customer Service Department of the Year in the healthcare, pharmaceutical, and related industries category. Also, in 2019 they have won Customer’s Choice Award in medical alerts which is a testament to their customer services.



    Monitoring Service

    Medical Guardian provides both emergency and non- emergency services depending upon your needs so that you can contact your loved ones in the case of need. They have friendly tele executives who will connect you get in touch with your emergency contacts in case of a sensitive situation. In case of non-emergency situations where you have to simply get in touch with your neighbors or family members, they will connect you. The telecommunication service is available 24/7 all around the year, they are friendly and US-based so there will be no language barrier as well.


    Medical Guardian Products

    They have a wide range of products for both when you are at home and on-the-go day to day needs. Their products are highly customizable so that you choose what is best for you.

    • Active Guardian

      It is the only portable medical alert device by Medical Guardian with both GPS and WiFi location technologies inbuilt. The Active Guardian provides the most advanced protection to you at home and on-the-go. It is a lightweight device for you to carry around with the longest battery life with a fall alert system.

    • Classic Guardian

      If you are looking for a cost-effective medical alert in your home then Classic Guardian is the answer that will keep you safe both in and around your home Once the device is connected to your landline telephone, the base station works with a wearable medical alert help button that can be pressed up to 1,300 feet* away from the base station.

    • Home Guardian

      This medical alert system can be installed without any landline telephone requirements with a wearable emergency button that, when pressed within 600 feet* of the base station, gives you access to immediate help.

    • Family Guardian

      This device is combined with the benefits of medical alert systems with activity monitoring. This enables family, friends, and caregivers to stay updated on your health and activity levels throughout the day.

    • Freedom Guardian

      It is a smartwatch integrated mobile phone and two-way communication capabilities, this standalone all-in-one wearable medical alert device is the most reliable senior smartwatch on the market.

    • Mobile Guardian

      A personal emergency response system with built-in GPS technology, the Mobile Guardian keeps you protected whether you’re going about your daily routine at home, jogging around the neighborhood, or even out driving.

    All their medical devices are lightweight and portable and if you have any confusion is selecting what is best for you or your loved ones, then the Medical Guardian’s risk assessment can help you select what’s best for you. There is also a buying advise column on their website where you can go and find some of the basic answers on the medical device and services they offer.


    Pricing: How much does Medical Guardian cost?

    Medical Guardian offers a variety of products and features for different lifestyles. The price of each device depends on which feature and add-ons you prefer to have. You can buy an in-home system for as low as $25.45 a month or can go for an all-in-one system for $45.79 a month depending upon what are your requirements and how much are you willing to spend.  Their plans are available in four options, such as monthly, quarterly, semi-annually, or annual plans.

    In home systems

    • Classic: $0.97/day
    • Home: $1.13/ day
    • Family: $2.58/day

    On-the-go Devices

    • Active: $1.45/day
    • Mobile: $1.61/day
    • Freedom: $1.45/day

    Depending upon the term plan you choose the monthly, quarterly, semi-annual, and annual plans that can help you save more on these devices. Need not to say but you can save the most with the annual plan.


    What do we think about Medical Guardian?

    All in all, Medical Guardian is undoubtedly best in class for connected care and medical alert systems for older adults and people with disabilities and/or critical medical conditions. We like the fact that Medical Guardian provides you with an option to choose what is best for you and your lifestyle. You can even have add-ons if you want to add some additional features in their existing offerings. 

    Sometimes we worry that in case of the emergency your loved ones will not get the timely response they need. The support staff of the Medical Guardian is available 24/7 to help them connect in case of an emergency or even if they want to connect with their neighbors and family members. They have worked hard to have the most advanced technology in their medical devices like water-resistant emergency buttons, GPS systems to provide anytime anywhere support. Their on-the-go devices are lightweight and can be carried around without even noticing that you have them on. If you are looking for a reliable medical alert system for your self or your loved ones then Medical Guidance is a good option to look into.