K Health was founded by doctors and artificial intelligence (AI) experts, so this app is moving the healthcare industry into the 21st century. Since launching in 2016, K Health was listed as one of Forbes’ America’s 50 most promising artificial intelligence companies and has transformed the way millions of Americans and doctors communicate. Patients can access predictive models through data and AI, helping them understand their overall health and ideal preventative treatment and lifestyle options. It takes into account age, gender, and medical history to create a holistic plan that’s backed by science.
In addition to preventative care, patients can also opt for one-off chats with doctors to diagnose health symptoms and receive treatment. K Health prescriptions are delivered right to the patient’s door. It also offers mental health services, health information, and medical prescriptions.
An online doctor can see patients for almost any health condition and can prescribe medication as well as refer you to a specialist. Online doctor’s are great to give you peace of mind & quick treatment, however they don’t have a built-in pharmacy for prescription delivery.
Founded in Israel in 2016 by former Wix CEO Allon Bloch, K Health now has headquarters in both New York City and Tel Aviv and offers affordable medical diagnosis and treatment to patients in all 50 U.S. states (though online chat is only available in 47).
This app has built a network of elite doctors and has a database (collected by Israeli HMO Maccabi over 20 years) of notes, lab results, medical histories, and treatments that it can cross-reference to predict a patient’s ‘health future’. This AI is the platform’s main point of difference that allows it to stand out in a sea of growing online healthcare providers. It currently has 3 million users who seek healthier lives.
K Health is the perfect solution for anyone who wants a high level of personalized quality medical care — from the comfort of their own home.
To sign up for K Health, you must chat with a doctor and be vetted for online medical care. For some, online care isn’t a good fit (more about that later), and a medical professional will determine if your medical needs can be safely met through the platform. Ultimately, K Heath is a great digital primary care physician for anyone who wants to:
Conversely, K Health is a great option for anyone who doesn’t want to:
K Health provides a free evaluation before treating patients to determine if online care is right for them. They also provide a similar evaluation before treating mental illnesses such as depression and anxiety. Despite the outcome, patients are always encouraged to chat with doctors — whether or not they qualify for the month-to-month AI-powered primary care physician program.
K Health was built by both doctors and tech gurus; the platform’s founders were frustrated with the medical industry and the lack of access to personalized and affordable healthcare.
All physicians on the platform must have valid medical licenses in good standing in the state where they perform. They are all trained in the U.S. and are board-certified in family, emergency, or internal medicine. Doctors must have three years (minimum) professional experience in patient care after they finish their residency.
In addition, K Health requires all doctors to be up to date in the latest medical technology and be open to understanding and offering such tech to patients. They also are proficient typers and are comfortable using the app.
All doctors must complete 33% of their working hours during the weekend to ensure patients receive the same level of care during non-traditional business hours. It also keeps personal health information safe through encryption.
K Health vets all doctors on the platform, and all doctors are board-certified. The platform consistently stays on top of the latest medical tech to ensure patients receive the best and most up-to-date care possible.
Doctors on the platform also thoroughly vet all patients before treatment to ensure that online care is appropriate. K Health also doesn’t prescribe highly addictive medications or ones with harsh side effects, adding another layer of safety to its already ultra-safe process. It also follows standard HIPAA procedures and is GDPR compliant.
K Health offers three types of online medical services: remote symptom diagnosis, primary healthcare coverage, and mental health medication prescriptions.
One of the main areas of care K Health covers is instant symptom diagnosis. Doctors are available 24-hours a day, seven days a week, to diagnose symptoms, discover the best treatment plan, and (if possible) prescribe treatment.
You don’t need to become a member to take advantage of this service; simply pay a one-time fee for the diagnosis and prescription, and you’re good to go! If in the event a doctor can’t diagnose your symptoms virtually, you’ll be referred to a local primary care provider or health care clinic.
Common symptoms experienced by patients include:
The area where K Health really shines is primary health care services. You can replace your in-person primary care provider with one of K Health’s online doctors.
Physicians can offer medical advice, treatment plans, and nutritional guidelines online! The best part is that this telehealth provider uses AI to help patients understand treatment options and how others in a demographic ‘stack up’ to results and concerns.
This type of care is especially important right now. Most primary care providers are limited by time constraints and can only spend less than 15 minutes with patients on average.
If so little time is spent with patients anyway, why not save the commute and get treatment online?
K Health employs a large network of doctors, and you don’t need an appointment to see one. This means that physicians can spend more time with patients and diagnosing symptoms. You can also switch physicians until you find one that is a good fit.
The best part is that you’re not limited by geographic location with online healthcare. If you live in a rural town with only one primary care provider, you’re usually limited to that person (regardless of experience or specialty training). With online healthcare, you get access to the best doctors — all over the country. No commute required.
Primary care physicians (PCPs) are doctors who tend to non-emergency needs. Your PCP will:
This doctor works with specialists to create a holistic plan to help you stay healthy.
K Health doctors can now prescribe medications for mental health issues, including anxiety and depression.
K Health specializes in prescribing SSRI and SNRI medication for depression and anxiety. The most common medications prescribed include:
Currently, K Health doctors do not prescribe medications that come with serious side effects or ones that require in-person services, such as blood work. It also does not allow doctors to prescribe controlled substances, such as Xanax. While the company does recognize the benefit of such drugs, it also understands that these prescriptions are often abused.
Doctors are also advised to start patients on the lowest dose of medication possible and then increase dosage as needed. Patients also need to schedule follow-up appointments every-other-week to keep communication open and side effects at bay.
These policies are put in place simply to keep patients safe and to prevent doctors from prescribing unnecessary medications.
If you want K Health to act as your primary care physician, you simply need to set up an account and a consultation. As long as your consultation doctor feels that online health care is right for you, you’ll be good to go for your first appointment!
The process is similar for mental health medication prescription services, too. After your consultation, you’ll need to describe your symptoms to a doctor (via the video chat in the app), and your doctor will let you know available treatment options (if any). Some of the most common symptoms diagnosed include chest pain, back pain, flu symptoms, bladder infections, abdominal pain, and rashes.
If you’re looking for a one-time treatment for specific symptoms, you’ll need to take a few extra steps. Use K's free screening assessment to find out if your symptoms can be treated online!
The first step to treating your symptoms is to create an account with all your information, including medical treatment history, pre-existing conditions, and current medications. (Yes, your name, address, and all that good stuff gets recorded at this step, too).
K Health’s AI will ask a bunch of questions via the symptom checker to help get you in the hands of the right doctor. Don’t worry, you won’t be diagnosed solely on this app interaction. Think of it as an intake form at a doctor’s office.
Your doctor will review your account and intake information before performing a virtual ‘exam’. You’ll need to answer questions and talk about your symptoms. In many cases, the doctor can offer treatment options (or direct you to a clinic or emergency room for further diagnosis).
Finally, your doctor will offer treatment options and possibly write a prescription for medication that you can fill — online!
Of course, no medical service is perfect, nor is any healthcare avenue one-size-fits-all. K Health cannot treat you if you:
K Health offers three cost tiers to subscribers for both primary care and mental health care:
With all tiers, patients can get a diagnosis, medication prescriptions, and lab tests. K Health now works with Anthem insurance company to help decrease costs even further.
When it comes to a one-stop-shop for symptom diagnosis and treatment, an AI-powered primary care physician, and mental health medication prescription, K Health truly delivers. We love how easy it is to connect with a doctor (day or night) and that the K Health app uses AI to keep patients informed and motivated.
We also must mention how impressed we are with this platform’s ethical code of standards. While the company could make more money prescribing highly-addictive medications and ones with severe side effects, it has chosen instead to take the high road and only allow doctors to prescribe the safest medications online.
If you need a primary care provider, want better preventative care, easy access to mental health medications, or just need your symptoms diagnosed, head over to the website to download the app or get it on the iOS or Android App store. You won’t regret it.